Good gym and nice setup. However, very rude staff, lack of professionalism and and careless towards customers. Myself and my colleagues (All black-Africans) have been training in the boxing room and cross-fit area few times and we were always watched and followed by one of their staff. She came once and interrupted us in a very rude manner and told us to put back all the weights in their place. We tried having a chat with her to please be more polite, and also wait for us to finish the training then have a chat in regard to any query. She would not listen at all, shouting at us and insulting myself saying that I am a rude man. We wanted to raise a complain to the manager and they had NO COMPLAIN PROCEDURES AT ALL. The next day my account was freeze with no reason and the following day the manager cancelled the membership without explanation.Very discriminating action and no say at all. I do not think they understand what is equality and respect to customers with different backgrounds! Very racist
Beautiful place, beautiful music, beautiful people. Moving out Cardiff next month. UFIT is the only place I can't imagine my future life without. If there is no a decent place to train there - I will need to make one.
Amazing gym with excellent facilities.
Huge space, lots of machines. Everything you need in gym. Can become a little crowded in peak hours.
What can I say? I have been coming to this gym, which is in my opinion the best in Cardiff and I do not think I will ever be cancelling my membership. They have all the equipment I will ever need and they are the friendliest gym in the city. They keep things smooth by making sure that members who continually abuse the facilities are taught good etiquette. Great vibe, sometimes dodgy music (joke), friendly peeps and above all a constantly improving and adapting gymnasium come together for a perfect combo. A+++
UFIT Fitness is a UK Gym based in Trident, Yorkshire and the Humber. UFIT Fitness is located at Glass Avenue, Trident Park, Ocean Way, Cardiff CF24 5EN, UK.
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